If you’ve received a payout confirmation but the funds haven’t appeared in your bank account, first, check with your bank to ensure there are no delays or issues on their end. Sometimes, transfers can take 3-5 business days, particularly with international transactions. If it’s been longer than this, contact Goldrush Casino’s customer support team for assistance. They can provide insights about the transaction’s status and help resolve any potential issues. Transparency and support are key and we’re here to help you get your money as quickly as possible!

If you’re experiencing issues with deposit attempts triggering an anti-fraud lock, this is often a precautionary measure to protect your account. Factors such as unusual transaction amounts, rapid successive deposits, or using an unfamiliar payment method can trigger these locks. To resolve this, ensure that you are using verified payment methods and consider spacing out your transactions. If issues persist, reach out to customer support at Goldrush Casino. Our team is trained to handle these situations efficiently and can guide you through any necessary verification steps.

Repeatedly failing transactions can be frustrating and may lead to a temporary suspension of your account if left unresolved. First, double-check your payment details to ensure accuracy—incorrect information can result in failed attempts. If everything looks correct and problems continue, get in touch with Goldrush Casino’s support team. They can help identify any underlying issues with your account or payment method and work with you to restore access. We’re committed to providing a smooth gaming experience for all players.

Currency conversion can sometimes reduce your final withdrawal amount due to conversion fees that banks or payment processors may apply. To minimize the impact of multiple currency conversion layers, consider making your deposits and withdrawals in South African Rand (ZAR) if possible. This can help streamline the process and lessen fees. If you have concerns about conversion rates or fees, Goldrush Casino’s support team is available to clarify how these might affect your withdrawals specifically.

Goldrush Casino is dedicated to offering an efficient and player-friendly experience for our South African players. We prioritize secure transactions, quick withdrawals and responsive customer support to ensure your gaming experience is enjoyable and hassle-free. Additionally, our payment options are tailored to minimize issues like currency conversion and fraudulent flags, providing peace of mind while you enjoy games like Bone Bonanza. Your satisfaction is our mission and we continuously strive to make your gaming journey smooth and successful!