Responsible Gambling

At Goldrush Phalaborwa, we pride ourselves on offering entertainment that is safe, enjoyable, and built on trust. Responsible gambling is not just a policy — it’s part of our culture. We’re here to make sure that every guest enjoys gaming as a positive, controlled experience.

What Does Responsible Gambling Mean?

Responsible gambling means:

  • Playing for fun, not for financial recovery
  • Setting personal time and money limits
  • Staying aware of your behaviour while you play
  • Taking breaks to keep a clear mind

It’s all about enjoying the game without letting it interfere with your everyday life.

How to Spot a Problem

Sometimes it’s hard to see when play starts becoming something more serious. Warning signs include:

  • Spending more time or money than planned
  • Feeling regret or distress after gaming
  • Withdrawing from friends or family due to gambling
  • Borrowing money or neglecting responsibilities to keep playing

Acknowledging the signs early makes it easier to take control.

Support Is Just a Call Away

Goldrush Phalaborwa fully supports the National Responsible Gambling Programme (NRGP). Their trained counsellors are available around the clock, ready to listen and help. Call the confidential helpline on 0800 006 008 — whether for yourself or someone you’re concerned about.

Stay on Track with These Healthy Habits

  • Gamble with money you can afford to lose
  • Don’t play when angry, tired, or stressed
  • Mix gambling with other social and leisure activities
  • Reflect regularly on your habits and limits

A Venue That Cares

Our team at Goldrush Phalaborwa is trained to recognise and respond to signs of problem gambling. We believe in creating a space where everyone feels supported. Information and contact details for responsible gambling services are clearly displayed throughout our venue.

For confidential help or more information, contact 0800 006 008 or visit www.responsiblegambling.org.za.

Goldrush Phalaborwa: Play for fun. Play it safe. Play responsibly.

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